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Case Study: Learning and Development
ONE-DAY INTERPERSONAL RELATIONS AND TEAM WORKING SKILLS FOR FRONT LINE ASSOCIATES OF RETAIL ORGANIZATION
WHY
- Build awareness of thinking styles of participants and their association of behaviors that they exhibit
- Understand others behaviors and motives
- Skill participants to work effectively in a team and achieve synergy
- Learn to give 100% of self to achieve individual targets and in turn the team targets
- Sort-out issue with individuals and teams that may arise while working
WHOM
15-20 Front Line Associates who are the front end sales consultants or product specialists
WHAT
Activity based experiential classroom trainin
HOW
- Individuals tasks/Games
- Team exercises and focused activities
- Role Plays and case studies
- Experiential Learning
PARTICIPANTS / ORGANIZATION’S BENEFITS
- Participants understand the role of each person and how to fulfill the role
- Participants introspects and improves his relationship with others in the
- Organization, which will help to perform his duties better.
- Participants understand individual/team objectives and work towards 100% achievement of targets resulting in group objectives or organization objectives
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